Shipping Policy
Shipping Policy
Processing Time
Most orders are packaged and shipped within five business days after payment has been successfully processed.
After shipment, estimated delivery generally ranges from 10 to 20 business days, depending on the destination country and the carrier’s schedule.
Delivery times may sometimes be affected by:
• Customs inspections or clearance procedures
• Delays in transportation by the carrier
• Severe weather events or other logistical issues
We thank you for your understanding if any unforeseen delays occur during transit.
Tracking Your Shipment
Once your order has been dispatched, a confirmation email containing your tracking number will be sent.
You may use this tracking number to monitor your shipment through standard parcel tracking services.
If you need assistance locating your order, please contact our customer service team.
Email: service@vigorafiit.com
Shipping Cost
All orders are subject to a fixed international shipping fee of $2.99 USD.
Delivery Coverage
We currently provide international shipping worldwide.
If a location cannot be served due to shipping restrictions or logistical limitations, we will notify you promptly and provide alternative solutions.
For questions about delivery destinations, please reach out to support.
Email: service@vigorafiit.com
Updating Delivery Information
Requests to modify the shipping address must be submitted before 11:00 PM (PDT, GMT -7) on the day the order is placed.
After this time, the order may already be in process and address changes might not be possible.
To request an update, contact customer service immediately.
Email: service@vigorafiit.com
Different Billing & Shipping Addresses
You may provide a shipping address that differs from the billing address used for payment.
Order Fulfillment Schedule
Orders are processed on business days (Monday to Friday), excluding public holidays.
Orders placed during weekends are usually processed on the next available business day.
Warehouse & Manufacturing Fulfillment
Depending on stock availability, items may ship from regional distribution centers.
Some products may also be produced and shipped directly from facilities in the United States, Canada, or Australia.
Customer Support
For any inquiries regarding shipping, delivery timelines, or order tracking, please contact us.
Email: service@vigorafiit.com